Service Dispatcher and Logistics

General skills needed:

  • Prior dispatching and customer service skills in the service industries.
  • Able to multi-task, prioritize, and self-manage time.
  • Dynamic, organized, and detailed.
  • Ability to adapt to changes during the day.
  • Computer skills including Microsoft office.
  • Strong professional phone and verbal communication skills.
  • Willingness to learn and be a team player.
  • Enjoys solving problems or puzzles to meet the desired outcome.


Brief job description:

  • Receive information from project managers or customers to prepare work-orders.
  • Schedule and dispatch techs, helpers, bucket trucks, and equipment to appropriate locations according to customer requests, specifications and/or needs.
  • Relay work orders, messages, and any other pertinent information to or from work crews, supervisors, and project managers using telephones and email communication.
  • Consult with project managers or supervising personnel to address questions, problems, and requests customers present via phone or email.
  • Prepare daily work schedules for all service techs and helpers.
  • Prepare weekly timecard maintenance for project managers and supervisors.
  • Record and maintain files.
  • Input new customers.
  • Employ problem solving techniques to resolve complex issues.
  • Works diligently to maintain a strong customer relationship with quick response to service calls, both normal and emergency.
  • Ability to multi-task and complete daily workload in a timely fashion.
  • Arrange for necessary vehicle preventative maintenance/repairs in conjunction with General Manager in to keep/restore service vehicles to maintain schedule commitments to our customers.


Compensation package:

  • Position is hourly with the rate reviewed during the interview process.
  • Wage/performance reviewed annually on anniversary date of hire.
  • Health Insurance.
  • Dental Insurance.
  • Incidental insurances (disability, cancer, etc.).
  • Paid holidays.


If interested, please Email your resume to:



Many thanks for your interest!

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